Frequently Asked Questions

Q. What is Canopy Radio?

A. Canopy Radio is an online radio service that offers streaming audio. You can listen to high-quality audio online from any computer with an Internet connection. The content available on Canopy Radio comes from a variety of sources throughout the GBKC. You can access Canopy Radio from the homepage at: http://www.canopyradio.com

Q. How can I listen to Canopy Radio on my computer?

A. To use Canopy Radio, your computer should meet the following requirements:

• Windows 98 Second Edition, Windows 2000, Windows Millennium Edition, or Windows XP installed
  
• Microsoft Internet Explorer 6.0 or later installed
  
• Microsoft Windows Media Player 7.0 or later installed
  
• Macromedia Flash Player 7 or later installed
  
• 128 megabytes (MB) of RAM
  
• 600 megahertz (MHz) or faster computer processor
  
• 16-bit sound card
  
• 256-color video card
  
• 56-kilobits per second (Kbps) modem
  
• JavaScript must be enabled in Internet Explorer
  
• Firewall software must be configured correctly
  
  

For optimum performance, it is recommended that you have:

• A high-speed Internet connection such as DSL, cable, satellite, or T1
  

Q. What software do I need to listen to Canopy Radio?

A. Canopy Radio incorporates the latest Internet technology to bring streaming audio to your computer. To use this technology, we recommend the following software:

• Microsoft Internet Explorer 6.0 or later - Download the latest version
  
• Microsoft Windows Media Player 7 or later - Download the latest version
  
• Macromedia Flash Player 7 or later - Download the latest version
  

Note

In addition to the software identified, we recommend that you use a high-speed Internet connection with Canopy Radio such as DSL, cable, satellite, or T1. You can use a dial-up Internet connection to listen to Canopy Radio however you may experience long wait times and poor sound quality.

If you are having difficulty listening to Canopy Radio, try our Troubleshooting Guide.

Q. What type of programmes are available on Canopy Radio?

A. Canopy Radio programming includes:

• Canopy News
  
• Live Worship and other music from the GBKC
  
• Recorded messages and teaching sessions
  
• Special Features and Event coverage
  
• EC Buzz, an insight into community life
  
• Updates from EC Embassies
  
• and much, much more!